Shipping

What are your delivery times?

All orders placed Monday through Friday, excluding holidays, before Noon (EST) will begin processing same day pending availability and payment verification.

Orders placed after Noon (EST) will begin processing the next business day. Transit times do not include Saturday, Sunday or holidays. We do not ship on weekends.

Capelle Miami cannot be responsible for unanticipated delays due to force majeure conditions such as weather or shipping/air travel delays.

It is the responsibility of the customer to provide the correct mailing address.
Capelle Miami is not responsible for refunding items that are delivered to the wrong address due to incomplete or incorrect information provided by the customer.

Capelle Miami is not responsible for replacing package that are stolen from your property or building. Please track your orders to ensure you are available to receive it.

How much do you charge for shipping?

Shipping and handling rates:

Domestic

  • USPS Regular 3-5 business days: $8.51 USD
  • FedEx Express 1-3 business days: $20 USD
International- Rates are calculated at checkout based on address and package weight. 

Capelle Miami offers discounted shipping rates on all international orders.
  • FedEx International Economy® up to 7 Business Days
  • FedEx International Priority® between 3-4 Business Days

    How do I know if my order has been sent?

    You will receive an email confirmation with shipping/tracking details. Please check your junk/bulk inbox if you don't see the email confirmations.

    Where is my order shipped from?

    All orders placed on www.capellemiami.com website are shipped from Miami, Florida, USA.

    Choose Shipping Protection at Checkout for Added Protection – Provided by Corso 

    Capelle Miami is proud to partner with Corso to offer Green Shipping Protection. By selecting Corso at checkout your order will be protected from damage, loss, or theft.  

    When you opt in for Shipping Protection at checkout and complete your purchase you will receive an email with details of your protection. In the unfortunate case that your order never comes or is broken upon arrival please check your inbox for this email to begin a claim. 

    We are excited to offer this service to you and recommend you consider Corso shipping protection at checkout. 

    By not selecting Shipping Protection, we are not liable for any lost, damaged, or stolen items. 

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