Returns and Exchanges

Changed your mind? Wrong size or style? No worries!

We want you to love your purchase, so we make returns and exchanges easy. As long as your item is unworn, unwashed, and has the original tags attached, you have options:
✅ Free exchanges within 30 days
✅ Refunds (if eligible, see below)
✅ Store credit for returns

* Eligibility: International purchases and clearance items are final sale. Not eligible for refund.

Here’s what to keep in mind:

  • 30-Day Window: Returns and exchanges must be made within 30 days of receiving your order. After that, we won’t be able to accept them.
  • Final Sale Items: Clearance, BOGO/Cyber Sale purchases, as well as international orders, are final sale and cannot be returned or refunded.
  • Tags Must Be Attached: To process your return, tags must be intact (not cut off or removed in any way.)
  • Shipping Costs: Shipping fees are non-refundable.
  • One Exchange Per Order: If you exchange an item, it cannot be returned for a refund later.
  • Packaging Matters: Please return your swimwear in its original poly bag. If not, a $5 fee will be deducted from your refund.
  • Processing Time: Refunds are processed within 30 days of receiving your return. You’ll receive an email confirmation once it’s completed.
  • Correct Address: Please double-check your shipping address! We’re unable to refund or replace orders shipped to an incorrect address due to customer error.
  • Package Security: We want your order to arrive safely. Since we cannot cover lost or stolen packages, we recommend shipping to a secure location.

LOOKING TO CONTINUE AN EXCHANGE OR RETURN?

Returns just got a whole lot easier thanks to our new online returns portal. Step-by-step Instructions are below.

  1. Have handy your Capelle Miami Order number and Zip Code.

(Order number can be found in your email confirmation. In the event you don’t see your confirmation email, check your junk/bulk email)

  1. Go to our Returns Portal and follow the steps below.